Owner: Naraya LLC d/b/a Lauren Fay, Lauren Fay Coaching (“Company,” “we,” “us,” or “our”)
1) Agreement to Terms
By accessing or using our websites, services, content, programs, courses, events, or communications—including laurenfay.co and any related domains, subdomains, pages, mobile experiences, emails, SMS/MMS programs, and social media accounts (collectively, the “Sites” or “Services”)—you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Services.
We may update these Terms from time to time. Changes are effective upon posting. Your continued use constitutes acceptance.
2) Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. Our SMS program is for U.S. residents 18+.
3) Ownership & Intellectual Property
All content on the Services—including text, graphics, logos, images, audio/video, digital products, courses, documents, downloads, and software—is owned or licensed by us and protected by copyright, trademark, and other IP laws.
Except as expressly permitted in writing, you may not copy, modify, distribute, display, perform, publish, create derivative works from, or exploit any content. Limited personal, non-commercial use is permitted where functionality expressly allows (e.g., saving a copy for your records). Any scraping, data mining, or automated access is prohibited.
4) User Content; License You Grant
If you submit, post, upload, or otherwise provide content (e.g., forum posts, comments, testimonials, reviews, images, questions) (“User Content”), you represent you have the rights to do so and that it is accurate and lawful. You grant us a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, perform, display, and create derivative works from your User Content in any media now known or later developed for any lawful purpose, including marketing. You waive any “moral rights” to the extent permitted by law.
We may, but are not obligated to, monitor, edit, or remove User Content at our discretion.
5) Community & Acceptable Use
You agree not to use the Services to:
Violate any law, regulation, or third-party right.
Harass, threaten, defame, abuse, or invade privacy.
Post or transmit obscene, pornographic, hateful, graphic, or otherwise objectionable content.
Upload viruses, malware, or harmful code, or interfere with security or operation of the Services.
Impersonate any person or entity, or misrepresent your affiliation.
Solicit funds or advertise goods/services without our written permission.
Engage in spam or prohibited SMS categories (e.g., SHAFT content: sex, hate, alcohol to minors, firearms, tobacco, or illegal substances).
We may suspend or terminate access for violations.
6) Registration & Account Security
You may need an account to access certain features. Provide accurate information, keep credentials confidential, and notify us of any unauthorized use. You are responsible for activities under your account.
7) Events & Speaker Changes
Events, speakers, schedules, and content are subject to change without notice.
8) Purchases, Payment Plans, and Refund Policy
All prices are in U.S. dollars unless otherwise stated. You authorize us and our payment processors to charge your selected payment method for purchases, subscriptions, and payment plans. All sales are final; no refunds. If you enter a payment plan, you agree to complete all installments regardless of usage or satisfaction. Access may be suspended for late/failed payments; outstanding balances remain due.
Any stated guarantees apply only if expressly labeled as such on the checkout page for a specific offer.
9) No Professional Advice
Lauren Fay Coaching, Naraya LLC and its coaches do not provide medical diagnosis, medical, pyschological, or other professional advice, or alcohol, drug addiction or substance abuse treatment, detoxification, or recovery services. Coaching services provided by Lauren Fay Coaching, Naraya LLC and its coaches is not intended for individuals with a physical dependence on alcohol. It is strongly recommended that you seek professional advice regarding your health before attempting to incorporate any advice from any coaching program into your life, especially if you have reached a point of physical dependence. Content is for educational and informational purposes only. Consult your qualified professional. You are solely responsible for your decisions, actions, and results.
10) Earnings Disclaimer
We do not make guarantees of results. Any examples or testimonials are illustrative and may not be typical. Your results depend on many factors outside our control.
11) Electronic Communications; E-Sign Consent
By using the Services, you consent to receive electronic communications from us (including via email and SMS/MMS where you have opted in), and you agree electronic signatures and records satisfy legal requirements as if in writing.
Data & Privacy
We store opt-in/opt-out status, timestamps, message logs, and your mobile number to maintain compliance. See our Privacy Policy for details.
Compliance Statement
We adhere to applicable mobile messaging laws and industry rules, including the U.S. Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P/10DLC registration requirements. We do not send unsolicited promotional messages.
Prohibited Messaging
No illegal content, SHAFT categories, or high-risk content prohibited by carriers. We may suspend/terminate enrollment for violations.
13) Third-Party Links & Tools
Our Services may link to third-party sites or integrate third-party tools. We do not control and are not responsible for their content or practices. Use at your own risk and review their terms and privacy policies.
14) Disclaimers
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
15) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE (AND OUR OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS) BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT.
Some jurisdictions do not allow certain limitations; some terms may not apply to you.
16) Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right.
17) Confidentiality & Non-Use
Materials, frameworks, tools, strategies, and course content provided through the Services are proprietary. You agree not to record, reproduce, distribute, teach, or create derivative works from these materials without our prior written consent. Unauthorized use may result in civil and/or criminal penalties.
18) Intellectual Property Complaints (DMCA)
If you believe content infringes your copyright, send a notice to the contact below with: (i) your signature; (ii) identification of the copyrighted work; (iii) identification of the allegedly infringing material and its location; (iv) your contact info; (v) a statement of good-faith belief; and (vi) a statement under penalty of perjury that the notice is accurate and you are the owner or authorized to act. We may remove content and terminate repeat infringers. (Designate a DMCA agent if desired.)
19) Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violations of these Terms. Upon termination, provisions that by their nature should survive (e.g., IP, disclaimers, limitations, indemnity, arbitration) shall survive.
20) Governing Law; Venue
These Terms are governed by the laws of the State of Maine, without regard to conflict-of-laws principles. Subject to the arbitration clause below, the exclusive venue for any action arising from these Terms shall be state or federal courts located in Cumberland County, Maine, and you consent to their personal jurisdiction.
21) Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration on an individual basis, administered by a recognized arbitration provider, rather than in court, except that either party may seek injunctive or equitable relief for IP infringement in a court of competent jurisdiction.
No Class Actions. You and we agree that each may bring claims against the other only in your or our individual capacity, and not as a plaintiff or class member in any putative class or representative proceeding.
You may opt out of this arbitration provision by emailing laurenfay@laurenfay.co within 30 days of first accepting these Terms, with the subject line “Arbitration Opt-Out” and your full name and address.
22) International Use
We control and operate the Services from the United States and make no representation that the Services are appropriate or available in other locations. You access at your own risk and are responsible for compliance with local laws.
23) Force Majeure
We will not be liable for delays or failures due to events beyond our reasonable control (e.g., acts of God, labor disputes, internet failures, telecom issues, laws, pandemics, war).
24) Severability; Waiver
If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver of such right.
25) Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.
26) Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Services and supersede prior or contemporaneous agreements.
27) Contact
Naraya LLC d/b/a Lauren Fay Coaching
14304 92nd Ave NW, Wauna, WA 98395 USA
Email: laurenfay@laurenfay.co
Website: https://www.laurenfay.co
Effective Date: January 1, 2026
